Youi againstInsurersinAU + NZ

Youi

34 mentions in Australia and New Zealand, 13th of 39 in Insurers for share of voice. Net sentiment sits 26 points below the peer median.

Markets
AU
Category
Insurers
Compare Youi with other Insurers

Youi among Insurers

-100-500+50+100
More negativeNet sentimentMore positive

Across: net sentiment. Size: share of voice. Ring: its sentiment mix. 2 brands with a single mention left off.

  • Positive
  • Neutral
  • Negative
  • Mixed
Share of voice
3%
13th of 39, 34 mentions
Net sentiment
-26
Peer median 0
Net advocacy
0
Peer median 0
Rejection
6%
2 of 34 staged mentions
  • 13th of 39 for share of voice
  • 10th of 18 for net sentiment
  • 4th of 18 for net advocacy
  • 4th of 18 for past awareness
  • 13th of 18 for rejection

Youi against its peers

The share of Youi's mentions at each stage, against the median of the other brands in Insurers mentioned in this view (38 of them).

Every staged mention of Youi, 100%Rejection, the exit

  1. Awareness

    38%

    -11 pts on peers (49%)

    Names the brand in passing or in the news.

  2. Consideration

    12%

    +1 pts on peers (10%)

    Weighing it up, asking about it, comparing.

  3. Usage

    38%

    +7 pts on peers (31%)

    Says they bank, invest or are insured with it.

  4. Preference

    3%

    +3 pts on peers (0%)

    Chooses it over the alternatives.

  5. Advocacy

    3%

    +3 pts on peers (0%)

    Recommends it to others.

  6. Rejection

    6%

    +4 pts on peers (2%)

    Left it, refuses it or warns others off.

Mentions by week

  • Positive
  • Neutral
  • Negative
  • Mixed
7 AugWeek of 6 Nov

Where the conversation happens

Mentions by source in Australia and New Zealand; the figure beside each count is net sentiment.

  • Reddit
    14-43
  • News
    12-25
  • Brand pages
    4+50
  • Reviewers and creators
    3-67
  • Public bodies
    10

What the posts were about

Sence tags each finance post with what it covers. These are the topics of the posts Youi was named under; brand page posts are not tagged, so they sit under "Not tagged".

  • Insurance
    28-29
  • Not tagged
    50
  • Money Advice
    1+100
  • Scams and Fraud
    1-100

Who they leave for, and who they leave

Comments that reject one brand and name another they use, prefer or are weighing up.

Losing customers to

Rejects Youi, names this brand instead.

Winning customers from

Rejects this brand, names Youi instead.

What people actually say

A spread of comments at each stage, as written. Comments that tag or name another commenter are left out.

  • “I got other brands suggested like youi, Woolworths and aami from memory”
    neutral

    Also mentionsWoolworths, neutral sentimentAAMI, neutral sentiment

    Reddit, Australia, 15 Aug 2026

  • “makes me wonder how YOUI keep getting away with their blatant false advertising.”
    negative

    Reddit, Australia, 15 Aug 2026

  • “Then most of the time they wont press claims without a police report, even if you have the other drivers details (what the report is for, when they dont provide them). Heard nothing but woes about Youi.”
    negative

    Reddit, Australia, 15 Aug 2026

  • “That is an 88 year old lady who carries herself like a 35 year old. She must be with Youi.”
    neutral

    Brand pages, Australia, YouTube, 15 Oct 2026

The posts that got Youi talked about

  1. Car insurers under fire as premiums rise well above inflation | ABC NEWS

    r/AusFinance on Reddit, 15 Aug 2026 · Insurance

    7mentions
  2. Regulator finds many insurers raising premiums faster than inflation and advises customers to ask for better deals

    Guardian Australia on Facebook, 10 Aug 2026 · Insurance

    4mentions
  3. Major car insurers like Youi, Suncorp and AAMI are ripping money from time-poor Aussies through a range of sneaky tricks, from loyalty penalties to hidden fee hikes. This is how to

    Herald Sun on Facebook, 10 Aug 2026 · Insurance

    3mentions
  4. CHOICE and the Financial Rights Legal Centre analysed 52 home insurance renewal notices and found widespread violations of the industry code of practice. Read more: https://www.cho

    CHOICE on Facebook, 29 Sep 2026 · Insurance

    2mentions

Every brand in Insurers

Every brand in this view, sortable
Weekly
Southern CrossNZ23719%-2252%3%-2
AMINZ1149%+6687%3%-2
Bupa AustraliaAU766%-3442%9%-5
RACVAU676%-4337%3%-1
RAC WAAU605%+3027%2%0
AllianzNZ + AU585%-4155%3%-2
MedibankAU514%-3925%2%0
AAMIAU484%-3365%6%-2
nibNZ + AU454%-2953%2%-2
NRMA InsuranceAU383%-3239%11%-8
Suncorp InsuranceAU363%-2214%3%-3
QBEAU353%-3434%11%-9
YouiAU343%-2656%6%0
Budget DirectAU333%052%6%0
RACQAU242%-1246%0%+4
Cover-MoreNZ232%-970%0%+4
Partners LifeNZ222%+5050%0%+9
GIOAU222%+1855%0%0
AA InsuranceNZ181%+1161%6%-6
TALAU181%-2822%0%0
TowerNZ161%+1369%6%+6
Chubb Life NZNZ161%+3167%0%+7
HCFAU151%+2040%7%-7
StateNZ141%057%7%-7
CoveNZ131%077%8%0
ShannonsAU12<1%+875%8%+8
RAAAU11<1%-1855%0%0
Asteron LifeNZ8<1%+6375%0%0
AIA NZNZ8<1%050%0%0
ApiaAU8<1%038%0%0
VeroNZ7<1%-1443%14%-14
1CoverNZ6<1%050%17%0
MASNZ5<1%+10020%0%0
UniMedNZ5<1%-6040%0%0
Fidelity LifeNZ4<1%+2550%0%0
ahmAU4<1%+5050%0%0
Real InsuranceAU4<1%025%0%0
Trade Me InsuranceNZ1<1%-1000%0%0
AndoNZ1<1%-1000%0%0