QBE againstInsurersinAU + NZ

QBE

35 mentions in Australia and New Zealand, 12th of 39 in Insurers for share of voice. Net sentiment sits 34 points below the peer median.

Markets
AU
Category
Insurers
Website
qbe.com
Compare QBE with other Insurers

QBE among Insurers

-100-500+50+100
More negativeNet sentimentMore positive

Across: net sentiment. Size: share of voice. Ring: its sentiment mix. 2 brands with a single mention left off.

  • Positive
  • Neutral
  • Negative
  • Mixed
Share of voice
3%
12th of 39, 35 mentions
Net sentiment
-34
Peer median 0
Net advocacy
-9
Peer median 0
Rejection
11%
4 of 35 staged mentions
  • 12th of 39 for share of voice
  • 14th of 18 for net sentiment
  • 18th of 18 for net advocacy
  • 15th of 18 for past awareness
  • 18th of 18 for rejection

QBE against its peers

The share of QBE's mentions at each stage, against the median of the other brands in Insurers mentioned in this view (38 of them).

Every staged mention of QBE, 100%Rejection, the exit

  1. Awareness

    54%

    +7 pts on peers (47%)

    Names the brand in passing or in the news.

  2. Consideration

    17%

    +7 pts on peers (10%)

    Weighing it up, asking about it, comparing.

  3. Usage

    14%

    -19 pts on peers (33%)

    Says they bank, invest or are insured with it.

  4. Preference

    0%

    Level with peers (0%)

    Chooses it over the alternatives.

  5. Advocacy

    3%

    +3 pts on peers (0%)

    Recommends it to others.

  6. Rejection

    11%

    +9 pts on peers (2%)

    Left it, refuses it or warns others off.

Mentions by week

  • Positive
  • Neutral
  • Negative
  • Mixed
7 AugWeek of 6 Nov

Where the conversation happens

Mentions by source in Australia and New Zealand; the figure beside each count is net sentiment.

  • Reddit
    19+5
  • News
    10-70
  • Brand pages
    6-100

What the posts were about

Sence tags each finance post with what it covers. These are the topics of the posts QBE was named under; brand page posts are not tagged, so they sit under "Not tagged".

  • Insurance
    21-10
  • Not tagged
    5-80
  • Banking
    5-60
  • Home Loans
    2-100
  • Money Advice
    2-100
  • KiwiSaver and Super
    10
  • Investing
    1-100

Who they leave for, and who they leave

Comments that reject one brand and name another they use, prefer or are weighing up.

Losing customers to

Rejects QBE, names this brand instead.

Winning customers from

Rejects this brand, names QBE instead.

No comments in this view.

What people actually say

A spread of comments at each stage, as written. Comments that tag or name another commenter are left out.

  • “A relative is a former QBE senior underwriter, she had to tell people this is because of the tobacconist fire bombings that have happened in the last few years.”
    neutral

    Reddit, Australia, 13 Sep 2026

  • “QBE will only replace or build to what was previously there. They won't pay you out to rebuild what you like which is the only catch.”
    negative

    Reddit, Australia, 24 Sep 2026

The posts that got QBE talked about

  1. Why is QBE insurance so cheap for flood risk properties?

    r/AusPropertyChat on Reddit, 20 Aug 2026 · Insurance

    4mentions
  2. With less sunshine, tumble dryers tend to be used more in winter. There’s nothing like popping on a jumper straight out of the dryer. But poorly maintained dryers can increase the

    QBE Insurance Australia on Facebook, 12 Aug 2026

    3mentions
  3. Insurer won't renew policy due to tobacconist near by

    r/AusBusiness on Reddit, 10 Sep 2026 · Insurance

    3mentions
  4. The insurer is now also facing a $497,500 penalty for the mistake.

    Yahoo News Australia on Facebook, 28 Oct 2026 · Insurance

    2mentions

Every brand in Insurers

Every brand in this view, sortable
Weekly
Southern CrossNZ23719%-2252%3%-2
AMINZ1149%+6687%3%-2
Bupa AustraliaAU766%-3442%9%-5
RACVAU676%-4337%3%-1
RAC WAAU605%+3027%2%0
AllianzNZ + AU585%-4155%3%-2
MedibankAU514%-3925%2%0
AAMIAU484%-3365%6%-2
nibNZ + AU454%-2953%2%-2
NRMA InsuranceAU383%-3239%11%-8
Suncorp InsuranceAU363%-2214%3%-3
QBEAU353%-3434%11%-9
YouiAU343%-2656%6%0
Budget DirectAU333%052%6%0
RACQAU242%-1246%0%+4
Cover-MoreNZ232%-970%0%+4
Partners LifeNZ222%+5050%0%+9
GIOAU222%+1855%0%0
AA InsuranceNZ181%+1161%6%-6
TALAU181%-2822%0%0
TowerNZ161%+1369%6%+6
Chubb Life NZNZ161%+3167%0%+7
HCFAU151%+2040%7%-7
StateNZ141%057%7%-7
CoveNZ131%077%8%0
ShannonsAU12<1%+875%8%+8
RAAAU11<1%-1855%0%0
Asteron LifeNZ8<1%+6375%0%0
AIA NZNZ8<1%050%0%0
ApiaAU8<1%038%0%0
VeroNZ7<1%-1443%14%-14
1CoverNZ6<1%050%17%0
MASNZ5<1%+10020%0%0
UniMedNZ5<1%-6040%0%0
Fidelity LifeNZ4<1%+2550%0%0
ahmAU4<1%+5050%0%0
Real InsuranceAU4<1%025%0%0
Trade Me InsuranceNZ1<1%-1000%0%0
AndoNZ1<1%-1000%0%0