TSB
45 mentions in Australia and New Zealand, 24th of 61 in Banks for share of voice. Net sentiment sits 11 points below the peer median.
Compare TSB with other BanksTSB among Banks
Across: net sentiment. Size: share of voice. Ring: its sentiment mix. 5 brands with a single mention left off.
- Positive
- Neutral
- Negative
- Mixed
- Share of voice
- <1%
- 24th of 61, 45 mentions
- Net sentiment
- -11
- Peer median 0
- Net advocacy
- -2
- Peer median 0
- Rejection
- 4%
- 2 of 45 staged mentions
- 24th of 61 for share of voice
- 22nd of 36 for net sentiment
- 25th of 36 for net advocacy
- 32nd of 36 for past awareness
- 26th of 36 for rejection
TSB against its peers
The share of TSB's mentions at each stage, against the median of the other brands in Banks mentioned in this view (60 of them).
Every staged mention of TSB, 100%Rejection, the exit
Awareness
58%
+13 pts on peers (45%)
Names the brand in passing or in the news.
Consideration
9%
-2 pts on peers (11%)
Weighing it up, asking about it, comparing.
Usage
27%
-5 pts on peers (31%)
Says they bank, invest or are insured with it.
Preference
0%
Level with peers (0%)
Chooses it over the alternatives.
Advocacy
2%
+1 pts on peers (2%)
Recommends it to others.
Rejection
4%
+4 pts on peers (<1%)
Left it, refuses it or warns others off.
Mentions by week
- Positive
- Neutral
- Negative
- Mixed
Where the conversation happens
Mentions by source in Australia and New Zealand; the figure beside each count is net sentiment.
- Reddit28-21
- News15+13
- Brand pages2-50
What the posts were about
Sence tags each finance post with what it covers. These are the topics of the posts TSB was named under; brand page posts are not tagged, so they sit under "Not tagged".
- Banking29-3
- Payments and Fintech7-14
- Credit and BNPL3-33
- KiwiSaver and Super3+33
- Investing3-33
- Home Loans2+50
- Money Advice10
- Insurance10
Who they leave for, and who they leave
Comments that reject one brand and name another they use, prefer or are weighing up.
Losing customers to
Rejects TSB, names this brand instead.
No comments in this view.
What people actually say
A spread of comments at each stage, as written. Comments that tag or name another commenter are left out.
“TSB don't support open banking. Only the Main Aussie banks & KiwiBank were made to support it.”
“For TSB, you need to give Akahu your username and password and also a sms code that gets txt to you. Akahu then registers itself as a “device” with full access to your account. Sure it uses their banking API but doesn’t make it good.”
neutralAlso mentionsAkahu, negative sentiment
Reddit, New Zealand, 19 Aug 2026
“TSB is owned by TOI. The same trust that owns two thirds of Fisher. No conflicts of interest to see here! Customer first yea right”
“They are really old school though, they don't even have debit cards. Hopefully the merger with TSB will help them modernize.”
The posts that got TSB talked about
- 5mentions
Open Banking - TSB and ANZ to Google Sheets?
r/PersonalFinanceNZ on Reddit, 17 Aug 2026 · Payments and Fintech
- 4mentions
Old school ASB. Get with the times. (rant)
r/PersonalFinanceNZ on Reddit, 22 Oct 2026 · Banking
- 3mentions
The chair of Kiwibank's holding company is floating the idea of a Kiwibank-TSB merger.
Newstalk ZB on Facebook, 18 Aug 2026 · Banking
- 3mentions
Since 2020, investing in Fresh Fish has been nearly as good as investing in Fisher Funds Growth Fund
r/PersonalFinanceNZ on Reddit, 30 Sep 2026 · Investing
Every brand in Banks
| Weekly | ||||||
|---|---|---|---|---|---|---|
 Commonwealth BankAU | 3,36228% | -33 | 41% | 4% | -2 | |
 NABAU | 1,20010% | -46 | 39% | 6% | -4 | |
 ANZNZ + AU | 1,18010% | -32 | 43% | 7% | -6 | |
 WestpacNZ + AU | 1,0919% | -24 | 43% | 7% | -5 | |
 Macquarie BankAU | 8097% | +27 | 66% | 1% | +8 | |
 INGAU | 4754% | -12 | 61% | 5% | -3 | |
 KiwibankNZ | 4344% | -3 | 35% | 2% | +7 | |
 Suncorp BankAU | 4043% | -20 | 51% | 4% | -2 | |
 Bendigo BankAU | 3783% | -31 | 45% | 5% | -1 | |
 ASBNZ | 3503% | -3 | 50% | 2% | +2 | |
 BNZNZ | 2632% | +10 | 47% | 2% | +3 | |
 RevolutNZ + AU | 2612% | +19 | 58% | 3% | +4 | |
 BankwestAU | 2222% | -2 | 59% | 4% | +1 | |
 UbankAU | 2122% | +5 | 55% | 3% | 0 | |
 St.George BankAU | 1511% | -20 | 49% | 3% | -1 | |
 Bank AustraliaAU | 1311% | +48 | 69% | 0% | +20 | |
 Bank of QueenslandAU | 120<1% | -37 | 41% | 18% | -15 | |
 AMPNZ + AU | 112<1% | -7 | 38% | 3% | +3 | |
| HSBCNZ + AU | 87<1% | -33 | 54% | 1% | -1 | |
 ME BankAU | 78<1% | -42 | 53% | 10% | -8 | |
 Great Southern BankAU | 75<1% | +21 | 57% | 4% | +7 | |
 SBS BankNZ | 67<1% | -28 | 42% | 0% | +4 | |
 People First BankAU | 65<1% | 0 | 29% | 3% | +5 | |
| TSBNZ | 45<1% | -11 | 38% | 4% | -2 | |
 Bank of MelbourneAU | 42<1% | -36 | 52% | 5% | -5 | |
 Judo BankAU | 40<1% | +3 | 45% | 0% | +8 | |
 Heartland BankNZ | 35<1% | +9 | 57% | 6% | +6 | |
 RabobankNZ + AU | 32<1% | +22 | 75% | 0% | +9 | |
 IMB BankAU | 31<1% | +16 | 55% | 3% | +13 | |
 Newcastle PermanentAU | 29<1% | +34 | 48% | 0% | +10 | |
 Greater BankAU | 29<1% | +28 | 55% | 3% | +3 | |
 Beyond BankAU | 27<1% | +15 | 70% | 0% | +19 | |
 BankSAAU | 23<1% | -35 | 35% | 4% | -4 | |
 P&N BankAU | 22<1% | +64 | 82% | 0% | +23 | |
 The Co-operative BankNZ | 20<1% | +50 | 80% | 0% | +15 | |
 Teachers Mutual BankAU | 20<1% | +20 | 35% | 10% | -10 | |
 Unity BankAU | 14<1% | +36 | 79% | 0% | 0 | |
 MyState BankAU | 13<1% | +31 | 62% | 0% | 0 | |
 BankVicAU | 13<1% | +46 | 46% | 0% | +15 | |
 Australian Mutual BankAU | 13<1% | +54 | 62% | 0% | +15 | |
| 10<1% | -10 | 50% | 10% | -10 | ||
 RACQ BankAU | 10<1% | -30 | 30% | 10% | -10 | |
 Police BankAU | 9<1% | +44 | 44% | 0% | 0 | |
 Regional Australia BankAU | 7<1% | +14 | 57% | 14% | 0 | |
 Defence BankAU | 7<1% | +14 | 71% | 0% | 0 | |
 RAMSAU | 5<1% | -20 | 20% | 0% | 0 | |
 BCU BankAU | 5<1% | +20 | 40% | 0% | 0 | |
 Hume BankAU | 5<1% | +40 | 60% | 0% | 0 | |
 Auswide BankAU | 5<1% | +20 | 60% | 0% | 0 | |
 Bank FirstAU | 4<1% | 0 | 100% | 0% | +25 | |
 Australian Military BankAU | 4<1% | -25 | 75% | 0% | 0 | |
 ICBC (NZ)NZ | 3<1% | -33 | 33% | 0% | 0 | |
 UniBankAU | 3<1% | +100 | 100% | 0% | 0 | |
 Queensland Country BankAU | 3<1% | +100 | 67% | 0% | 0 | |
 Community First BankAU | 3<1% | +33 | 0% | 0% | 0 | |
 Bank of SydneyAU | 2<1% | -50 | 50% | 0% | 0 | |
| 1<1% | 0 | 0% | 0% | 0 | ||
 Bank of Baroda (NZ)NZ | 1<1% | 0 | 0% | 0% | 0 | |
| Bank of India (NZ)NZ | 1<1% | 0 | 0% | 0% | 0 | |
 Health Professionals BankAU | 1<1% | 0 | 0% | 0% | 0 | |
 Bank of usAU | 1<1% | 0 | 0% | 0% | 0 |