Westpac againstBanksinAU + NZ

Westpac

1,091 mentions in Australia and New Zealand, 4th of 61 in Banks for share of voice. Net sentiment sits 24 points below the peer median.

Markets
NZ and AU
Categories
Banks · KiwiSaver/super
Part of
Westpac Banking Corporation
Compare Westpac with other Banks

Westpac among Banks

-100-500+50+100
More negativeNet sentimentMore positive

Across: net sentiment. Size: share of voice. Ring: its sentiment mix. 5 brands with a single mention left off.

  • Positive
  • Neutral
  • Negative
  • Mixed
Share of voice
9%
4th of 61, 1,091 mentions
Net sentiment
-24
Peer median 0
Net advocacy
-5
Peer median 0
Rejection
7%
74 of 1,091 staged mentions
  • 4th of 61 for share of voice
  • 26th of 36 for net sentiment
  • 31st of 36 for net advocacy
  • 26th of 36 for past awareness
  • 32nd of 36 for rejection

Westpac against its peers

The share of Westpac's mentions at each stage, against the median of the other brands in Banks mentioned in this view (60 of them).

Every staged mention of Westpac, 100%Rejection, the exit

  1. Awareness

    51%

    +6 pts on peers (45%)

    Names the brand in passing or in the news.

  2. Consideration

    10%

    -1 pts on peers (11%)

    Weighing it up, asking about it, comparing.

  3. Usage

    31%

    -1 pts on peers (31%)

    Says they bank, invest or are insured with it.

  4. Preference

    <1%

    Level with peers (0%)

    Chooses it over the alternatives.

  5. Advocacy

    1%

    Level with peers (2%)

    Recommends it to others.

  6. Rejection

    7%

    +6 pts on peers (<1%)

    Left it, refuses it or warns others off.

Mentions by week

  • Positive
  • Neutral
  • Negative
  • Mixed
7 AugWeek of 6 Nov

Where the conversation happens

Mentions by source in Australia and New Zealand; the figure beside each count is net sentiment.

  • Reddit
    600-10
  • News
    386-46
  • Brand pages
    95-25
  • Reviewers and creators
    10-30

What the posts were about

Sence tags each finance post with what it covers. These are the topics of the posts Westpac was named under; brand page posts are not tagged, so they sit under "Not tagged".

  • Banking
    413-37
  • Payments and Fintech
    181-54
  • Home Loans
    142-17
  • Credit and BNPL
    127-22
  • Scams and Fraud
    118-24
  • Not tagged
    115+11
  • Money Advice
    80-6
  • Investing
    39-5
  • KiwiSaver and Super
    36-33
  • Insurance
    13-23

Who they leave for, and who they leave

Comments that reject one brand and name another they use, prefer or are weighing up.

Losing customers to

Rejects Westpac, names this brand instead.

Winning customers from

Rejects this brand, names Westpac instead.

What people actually say

A spread of comments at each stage, as written. Comments that tag or name another commenter are left out.

The posts that got Westpac talked about

  1. Westpac is the first New Zealand-based bank accredited to issue digital IDs.

    nzherald.co.nz on Facebook, 17 Sep 2026 · Banking, Payments and Fintech

    57mentions
  2. What is the quickest way you have seen someone make a million dollars?

    r/ASX on Reddit, 20 Aug 2026

    25mentions
  3. 🏀 Nominate Your School to receive sports equipment!🏀 We believe every student deserves the opportunity to get active and enjoy sport. That's why, thanks to our friends at iSport

    Westpac NZ on Facebook, 6 Oct 2026

    23mentions
  4. 𝗦𝗖𝗔𝗠 𝗔𝗟𝗘𝗥𝗧 This scam email looks like it’s from Westpac and asks you to verify your identity. While we may contact customers to confirm their personal information, Westpac

    Westpac on Facebook, 7 Sep 2026 · Scams and Fraud

    17mentions

Every brand in Banks

Every brand in this view, sortable
Weekly
Commonwealth BankAU3,36228%-3341%4%-2
NABAU1,20010%-4639%6%-4
ANZNZ + AU1,18010%-3243%7%-6
WestpacNZ + AU1,0919%-2443%7%-5
Macquarie BankAU8097%+2766%1%+8
INGAU4754%-1261%5%-3
KiwibankNZ4344%-335%2%+7
Suncorp BankAU4043%-2051%4%-2
Bendigo BankAU3783%-3145%5%-1
ASBNZ3503%-350%2%+2
BNZNZ2632%+1047%2%+3
RevolutNZ + AU2612%+1958%3%+4
BankwestAU2222%-259%4%+1
UbankAU2122%+555%3%0
St.George BankAU1511%-2049%3%-1
Bank AustraliaAU1311%+4869%0%+20
Bank of QueenslandAU120<1%-3741%18%-15
AMPNZ + AU112<1%-738%3%+3
HSBCNZ + AU87<1%-3354%1%-1
ME BankAU78<1%-4253%10%-8
Great Southern BankAU75<1%+2157%4%+7
SBS BankNZ67<1%-2842%0%+4
People First BankAU65<1%029%3%+5
TSBNZ45<1%-1138%4%-2
Bank of MelbourneAU42<1%-3652%5%-5
Judo BankAU40<1%+345%0%+8
Heartland BankNZ35<1%+957%6%+6
RabobankNZ + AU32<1%+2275%0%+9
IMB BankAU31<1%+1655%3%+13
Newcastle PermanentAU29<1%+3448%0%+10
Greater BankAU29<1%+2855%3%+3
Beyond BankAU27<1%+1570%0%+19
BankSAAU23<1%-3535%4%-4
P&N BankAU22<1%+6482%0%+23
The Co-operative BankNZ20<1%+5080%0%+15
Teachers Mutual BankAU20<1%+2035%10%-10
Unity BankAU14<1%+3679%0%0
MyState BankAU13<1%+3162%0%0
BankVicAU13<1%+4646%0%+15
Australian Mutual BankAU13<1%+5462%0%+15
Virgin Money AustraliaAU10<1%-1050%10%-10
RACQ BankAU10<1%-3030%10%-10
Police BankAU9<1%+4444%0%0
Regional Australia BankAU7<1%+1457%14%0
Defence BankAU7<1%+1471%0%0
RAMSAU5<1%-2020%0%0
BCU BankAU5<1%+2040%0%0
Hume BankAU5<1%+4060%0%0
Auswide BankAU5<1%+2060%0%0
Bank FirstAU4<1%0100%0%+25
Australian Military BankAU4<1%-2575%0%0
ICBC (NZ)NZ3<1%-3333%0%0
UniBankAU3<1%+100100%0%0
Queensland Country BankAU3<1%+10067%0%0
Community First BankAU3<1%+330%0%0
Bank of SydneyAU2<1%-5050%0%0
Bank of China (NZ)NZ1<1%00%0%0
Bank of Baroda (NZ)NZ1<1%00%0%0
Bank of India (NZ)NZ1<1%00%0%0
Health Professionals BankAU1<1%00%0%0
Bank of usAU1<1%00%0%0