Heartland Bank againstBanksinAU + NZ

Heartland Bank

35 mentions in Australia and New Zealand, 27th of 61 in Banks for share of voice. Net sentiment sits 9 points above the peer median.

Markets
NZ
Category
Banks
Part of
Heartland Group
Compare Heartland Bank with other Banks

Heartland Bank among Banks

-100-500+50+100
More negativeNet sentimentMore positive

Across: net sentiment. Size: share of voice. Ring: its sentiment mix. 5 brands with a single mention left off.

  • Positive
  • Neutral
  • Negative
  • Mixed
Share of voice
<1%
27th of 61, 35 mentions
Net sentiment
+9
Peer median 0
Net advocacy
+6
Peer median 0
Rejection
6%
2 of 35 staged mentions
  • 27th of 61 for share of voice
  • 14th of 36 for net sentiment
  • 12th of 36 for net advocacy
  • 11th of 36 for past awareness
  • 31st of 36 for rejection

Heartland Bank against its peers

The share of Heartland Bank's mentions at each stage, against the median of the other brands in Banks mentioned in this view (60 of them).

Every staged mention of Heartland Bank, 100%Rejection, the exit

  1. Awareness

    37%

    -9 pts on peers (46%)

    Names the brand in passing or in the news.

  2. Consideration

    14%

    +4 pts on peers (10%)

    Weighing it up, asking about it, comparing.

  3. Usage

    31%

    Level with peers (31%)

    Says they bank, invest or are insured with it.

  4. Preference

    0%

    Level with peers (0%)

    Chooses it over the alternatives.

  5. Advocacy

    11%

    +10 pts on peers (2%)

    Recommends it to others.

  6. Rejection

    6%

    +5 pts on peers (<1%)

    Left it, refuses it or warns others off.

Mentions by week

  • Positive
  • Neutral
  • Negative
  • Mixed
7 AugWeek of 6 Nov

Where the conversation happens

Mentions by source in Australia and New Zealand; the figure beside each count is net sentiment.

  • Reddit
    23+13
  • News
    120

What the posts were about

Sence tags each finance post with what it covers. These are the topics of the posts Heartland Bank was named under; brand page posts are not tagged, so they sit under "Not tagged".

  • Banking
    21+14
  • Credit and BNPL
    6-33
  • Money Advice
    4+75
  • Not tagged
    2-50
  • KiwiSaver and Super
    2-50
  • Investing
    1+100
  • Payments and Fintech
    10

Who they leave for, and who they leave

Comments that reject one brand and name another they use, prefer or are weighing up.

Losing customers to

Rejects Heartland Bank, names this brand instead.

Winning customers from

Rejects this brand, names Heartland Bank instead.

No comments in this view.

What people actually say

A spread of comments at each stage, as written. Comments that tag or name another commenter are left out.

  • “TSB Just merged with Heartland”
    neutral

    Also mentionsTSB, neutral sentiment

    News, New Zealand, Facebook, 18 Aug 2026

  • “I see Kiwi Bank has come in at the last minute with an offer… hopefully it’s better than Heartlands.”
    negative

    Also mentionsKiwibank, positive sentiment

    News, New Zealand, Facebook, 25 Aug 2026

  • “It's in the agreement that they can vary it. Most providers fix, but MARAC/Heartland have in their agreement that they can vary. I think MTF is the same.”
    neutral

    Also mentionsMTF Finance, neutral sentiment

    Reddit, New Zealand, 23 Sep 2026

  • “Rubbish - we have plenty banks already in NZ TSB, SBS, Heartland the only issue is they don't have many branches or ATMs around the country some people still need face to face services, not everything can be done online.”
    negative

    Also mentionsTSB, negative sentimentSBS Bank, negative sentiment

    News, New Zealand, YouTube, 8 Oct 2026

The posts that got Heartland Bank talked about

  1. Heartland Vehicle Loan - Rate change

    r/PersonalFinanceNZ on Reddit, 23 Sep 2026 · Credit and BNPL

    4mentions
  2. NZ Bank Accounts

    r/PersonalFinanceNZ on Reddit, 3 Sep 2026 · Banking

    4mentions
  3. The chair of Kiwibank's holding company is floating the idea of a Kiwibank-TSB merger.

    Newstalk ZB on Facebook, 18 Aug 2026 · Banking

    3mentions
  4. There are a few more hurdles that need to be cleared before the transaction takes effect.

    nzherald.co.nz on Facebook, 24 Aug 2026 · Banking

    2mentions

Every brand in Banks

Every brand in this view, sortable
Weekly
Commonwealth BankAU3,36228%-3341%4%-2
NABAU1,20010%-4639%6%-4
ANZNZ + AU1,18010%-3243%7%-6
WestpacNZ + AU1,0919%-2443%7%-5
Macquarie BankAU8097%+2766%1%+8
INGAU4754%-1261%5%-3
KiwibankNZ4344%-335%2%+7
Suncorp BankAU4043%-2051%4%-2
Bendigo BankAU3783%-3145%5%-1
ASBNZ3503%-350%2%+2
BNZNZ2632%+1047%2%+3
RevolutNZ + AU2612%+1958%3%+4
BankwestAU2222%-259%4%+1
UbankAU2122%+555%3%0
St.George BankAU1511%-2049%3%-1
Bank AustraliaAU1311%+4869%0%+20
Bank of QueenslandAU120<1%-3741%18%-15
AMPNZ + AU112<1%-738%3%+3
HSBCNZ + AU87<1%-3354%1%-1
ME BankAU78<1%-4253%10%-8
Great Southern BankAU75<1%+2157%4%+7
SBS BankNZ67<1%-2842%0%+4
People First BankAU65<1%029%3%+5
TSBNZ45<1%-1138%4%-2
Bank of MelbourneAU42<1%-3652%5%-5
Judo BankAU40<1%+345%0%+8
Heartland BankNZ35<1%+957%6%+6
RabobankNZ + AU32<1%+2275%0%+9
IMB BankAU31<1%+1655%3%+13
Newcastle PermanentAU29<1%+3448%0%+10
Greater BankAU29<1%+2855%3%+3
Beyond BankAU27<1%+1570%0%+19
BankSAAU23<1%-3535%4%-4
P&N BankAU22<1%+6482%0%+23
The Co-operative BankNZ20<1%+5080%0%+15
Teachers Mutual BankAU20<1%+2035%10%-10
Unity BankAU14<1%+3679%0%0
MyState BankAU13<1%+3162%0%0
BankVicAU13<1%+4646%0%+15
Australian Mutual BankAU13<1%+5462%0%+15
Virgin Money AustraliaAU10<1%-1050%10%-10
RACQ BankAU10<1%-3030%10%-10
Police BankAU9<1%+4444%0%0
Regional Australia BankAU7<1%+1457%14%0
Defence BankAU7<1%+1471%0%0
RAMSAU5<1%-2020%0%0
BCU BankAU5<1%+2040%0%0
Hume BankAU5<1%+4060%0%0
Auswide BankAU5<1%+2060%0%0
Bank FirstAU4<1%0100%0%+25
Australian Military BankAU4<1%-2575%0%0
ICBC (NZ)NZ3<1%-3333%0%0
UniBankAU3<1%+100100%0%0
Queensland Country BankAU3<1%+10067%0%0
Community First BankAU3<1%+330%0%0
Bank of SydneyAU2<1%-5050%0%0
Bank of China (NZ)NZ1<1%00%0%0
Bank of Baroda (NZ)NZ1<1%00%0%0
Bank of India (NZ)NZ1<1%00%0%0
Health Professionals BankAU1<1%00%0%0
Bank of usAU1<1%00%0%0