Pepper Money
57 mentions in Australia and New Zealand, 3rd of 23 in Non-bank lenders for share of voice. Net sentiment sits 43 points below the peer median.
- Markets
- AU
- Category
- Non-bank lenders
- Website
- peppermoney.com.au
Pepper Money among Non-bank lenders
Across: net sentiment. Size: share of voice. Ring: its sentiment mix. 1 brand with a single mention left off.
- Positive
- Neutral
- Negative
- Mixed
- Share of voice
- 16%
- 3rd of 23, 57 mentions
- Net sentiment
- -18
- Peer median +25
- Net advocacy
- -11
- Peer median 0
- Rejection
- 12%
- 7 of 57 staged mentions
- 3rd of 23 for share of voice
- 3rd of 5 for net sentiment
- 5th of 5 for net advocacy
- 5th of 5 for past awareness
- 5th of 5 for rejection
Pepper Money against its peers
The share of Pepper Money's mentions at each stage, against the median of the other brands in Non-bank lenders mentioned in this view (22 of them).
Every staged mention of Pepper Money, 100%Rejection, the exit
Awareness
56%
+6 pts on peers (50%)
Names the brand in passing or in the news.
Consideration
25%
+22 pts on peers (2%)
Weighing it up, asking about it, comparing.
Usage
5%
-18 pts on peers (23%)
Says they bank, invest or are insured with it.
Preference
0%
Level with peers (0%)
Chooses it over the alternatives.
Advocacy
2%
+2 pts on peers (0%)
Recommends it to others.
Rejection
12%
+12 pts on peers (0%)
Left it, refuses it or warns others off.
Mentions by week
- Positive
- Neutral
- Negative
- Mixed
Where the conversation happens
Mentions by source in Australia and New Zealand; the figure beside each count is net sentiment.
- Reddit49-18
- News5-40
- Reviewers and creators3+33
What the posts were about
Sence tags each finance post with what it covers. These are the topics of the posts Pepper Money was named under; brand page posts are not tagged, so they sit under "Not tagged".
- Home Loans42-21
- Money Advice15+13
- Banking13-31
- Investing4+75
- Credit and BNPL2-50
- Not tagged1-100
Who they leave for, and who they leave
Comments that reject one brand and name another they use, prefer or are weighing up.
Losing customers to
Rejects Pepper Money, names this brand instead.
Winning customers from
Rejects this brand, names Pepper Money instead.
No comments in this view.
What people actually say
A spread of comments at each stage, as written. Comments that tag or name another commenter are left out.
“I know nothing about pepper money. And I don’t think that’s a local Aussie bank.”
neutralReddit, Australia, 21 Aug 2026
“lol, Pepper is more Aussie than HSBC.”
positiveAlso mentionsHSBC, negative sentiment
Reddit, Australia, 21 Aug 2026
“HSBC Mortgages going to Peppermoney. The ordinary bank accounts and credit cards going the way of the dodo.”
“Don't think that they will, even tho we will all get moved to pepper mone next year,, but t&C's still apply I'd imagine”
neutralReddit, Australia, 24 Oct 2026
The posts that got Pepper Money talked about
- 12mentions
HSBC closing. Loan offset 100%. No income. How to move the loan to a local bank ?
r/AusFinance on Reddit, 21 Aug 2026 · Home Loans, Money Advice
- 8mentions
Anyone with an HSBC Australia mortgage, are you refinancing or waiting to see how Pepper Money goes?
r/AusFinance on Reddit, 16 Sep 2026 · Home Loans
- 5mentions
HSBC Home Loan Owners - Are You Refinancing?
r/AusFinance on Reddit, 20 Oct 2026 · Home Loans
- 4mentions
Just closed my NAB banking & mortgage accounts and transferred them to Bank Australia due to Offshoring - would urge others to do the same (or a similar bank) if you care about the
r/AusFinance on Reddit, 26 Oct 2026 · Banking, Home Loans
Every brand in Non-bank lenders
| Weekly | ||||||
|---|---|---|---|---|---|---|
 SquirrelNZ | 7722% | +40 | 70% | 0% | +14 | |
 Latitude FinancialNZ + AU | 6117% | -33 | 49% | 3% | -3 | |
| Pepper MoneyAU | 5716% | -18 | 32% | 12% | -11 | |
 First Credit UnionNZ | 4011% | +95 | 78% | 0% | +10 | |
 HummNZ + AU | 3410% | -26 | 38% | 9% | 0 | |
 Cash ConvertersAU | 134% | -38 | 23% | 0% | +8 | |
 HarmoneyNZ + AU | 93% | -56 | 22% | 11% | -11 | |
 Aussie Home LoansAU | 82% | -12 | 25% | 0% | 0 | |
 Mortgage ChoiceAU | 82% | -12 | 0% | 0% | 0 | |
 PlentiAU | 72% | 0 | 14% | 14% | 0 | |
 MTF FinanceNZ | 41% | +75 | 50% | 0% | 0 | |
 Liberty FinancialAU | 41% | +25 | 75% | 0% | 0 | |
 ResimacAU | 41% | +75 | 50% | 0% | 0 | |
 LendiAU | 41% | +25 | 50% | 0% | 0 | |
 MoneyMeAU | 41% | +25 | 50% | 0% | 0 | |
 UnityNZ | 3<1% | +67 | 33% | 0% | 0 | |
 La Trobe FinancialAU | 3<1% | +67 | 67% | 0% | 0 | |
| 3<1% | 0 | 0% | 0% | 0 | ||
 Athena Home LoansAU | 3<1% | -33 | 0% | 33% | -33 | |
 TiimelyAU | 3<1% | +33 | 33% | 0% | 0 | |
 UDC FinanceNZ | 2<1% | +50 | 100% | 0% | 0 | |
 loans.com.auAU | 2<1% | +50 | 50% | 0% | 0 | |
 Police Credit UnionNZ | 1<1% | +100 | 100% | 0% | +100 |