First Credit Union againstNon-bank lendersinAU + NZ

First Credit Union

40 mentions in Australia and New Zealand, 4th of 23 in Non-bank lenders for share of voice. Net sentiment sits 70 points above the peer median.

Markets
NZ
Compare First Credit Union with other Non-bank lenders

First Credit Union among Non-bank lenders

-100-500+50+100
More negativeNet sentimentMore positive

Across: net sentiment. Size: share of voice. Ring: its sentiment mix. 1 brand with a single mention left off.

  • Positive
  • Neutral
  • Negative
  • Mixed
Share of voice
11%
4th of 23, 40 mentions
Net sentiment
+95
Peer median +25
Net advocacy
+10
Peer median 0
Rejection
0%
0 of 40 staged mentions
  • 4th of 23 for share of voice
  • 1st of 5 for net sentiment
  • 2nd of 5 for net advocacy
  • 1st of 5 for past awareness
  • 1st of 5 for rejection

First Credit Union against its peers

The share of First Credit Union's mentions at each stage, against the median of the other brands in Non-bank lenders mentioned in this view (22 of them).

Every staged mention of First Credit Union, 100%Rejection, the exit

  1. Awareness

    23%

    -29 pts on peers (51%)

    Names the brand in passing or in the news.

  2. Consideration

    5%

    +3 pts on peers (2%)

    Weighing it up, asking about it, comparing.

  3. Usage

    63%

    +45 pts on peers (18%)

    Says they bank, invest or are insured with it.

  4. Preference

    0%

    Level with peers (0%)

    Chooses it over the alternatives.

  5. Advocacy

    10%

    +10 pts on peers (0%)

    Recommends it to others.

  6. Rejection

    0%

    Level with peers (0%)

    Left it, refuses it or warns others off.

Mentions by week

  • Positive
  • Neutral
  • Negative
  • Mixed
7 AugWeek of 6 Nov

Where the conversation happens

Mentions by source in Australia and New Zealand; the figure beside each count is net sentiment.

  • Brand pages
    38+97
  • Reddit
    2+50

What the posts were about

Sence tags each finance post with what it covers. These are the topics of the posts First Credit Union was named under; brand page posts are not tagged, so they sit under "Not tagged".

  • Scams and Fraud
    29+97
  • Banking
    27+93
  • Not tagged
    1+100

Who they leave for, and who they leave

Comments that reject one brand and name another they use, prefer or are weighing up.

Losing customers to

Rejects First Credit Union, names this brand instead.

No comments in this view.

Winning customers from

Rejects this brand, names First Credit Union instead.

What people actually say

A spread of comments at each stage, as written. Comments that tag or name another commenter are left out.

  • “Happy International Credit Union Day First Credit Union 😊”
    positive

    Brand pages, New Zealand, Facebook, 15 Oct 2026

  • “Awesome night and appreciate your ongoing support First Credit Union 💚”
    positive

    Brand pages, New Zealand, Facebook, 27 Oct 2026

The posts that got First Credit Union talked about

  1. ***COMPETITION CLOSED*** 🎉WIN a $150 Woolworths voucher and a FCU goodie bag 🎉 Comment below with your answer to this question: What’s the first thing that comes to mind when you

    First Credit Union on Facebook, 14 Oct 2026 · Banking, Scams and Fraud

    17mentions
  2. ***COMPETITION CLOSED*** Happy International Credit Union Day! Today we celebrate YOU, our members. 🎉WIN a $150 Woolworths voucher and a FCU goodie bag 🎉 Comment below with your

    First Credit Union on Facebook, 14 Oct 2026 · Scams and Fraud

    12mentions
  3. Congratulations to our Whakatane Branch Manager, Terri Wilkins who is celebrating 35 years of service today! When asked what her favourite thing about working at First Credit Union

    First Credit Union on Facebook, 8 Sep 2026 · Banking

    3mentions
  4. First Credit Union is proud to support the Waimana Rugby Sports Club. Our Whakatane Branch Manager, Terri Wilkins had the privilege of attending the clubs Waimana JAB and Ripper Ru

    First Credit Union on Facebook, 23 Aug 2026 · Banking

    3mentions

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