Tyro againstNeobanks and paymentsinAU + NZ

Tyro

33 mentions in Australia and New Zealand, 5th of 14 in Neobanks and payments for share of voice. Net sentiment sits 38 points below the peer median.

Markets
AU
Website
tyro.com
Compare Tyro with other Neobanks and payments

Tyro among Neobanks and payments

-500+50+100
More negativeNet sentimentMore positive

Across: net sentiment. Size: share of voice. Ring: its sentiment mix. 1 brand with a single mention left off.

  • Positive
  • Neutral
  • Negative
  • Mixed
Share of voice
2%
5th of 14, 33 mentions
Net sentiment
-18
Peer median +20
Net advocacy
0
Peer median +5
Rejection
0%
0 of 33 staged mentions
  • 5th of 14 for share of voice
  • 5th of 5 for net sentiment
  • 5th of 5 for net advocacy
  • 5th of 5 for past awareness
  • 1st of 5 for rejection

Tyro against its peers

The share of Tyro's mentions at each stage, against the median of the other brands in Neobanks and payments mentioned in this view (13 of them).

Every staged mention of Tyro, 100%Rejection, the exit

  1. Awareness

    67%

    +28 pts on peers (39%)

    Names the brand in passing or in the news.

  2. Consideration

    3%

    -4 pts on peers (7%)

    Weighing it up, asking about it, comparing.

  3. Usage

    30%

    -9 pts on peers (39%)

    Says they bank, invest or are insured with it.

  4. Preference

    0%

    Level with peers (0%)

    Chooses it over the alternatives.

  5. Advocacy

    0%

    -5 pts on peers (5%)

    Recommends it to others.

  6. Rejection

    0%

    Level with peers (0%)

    Left it, refuses it or warns others off.

Mentions by week

  • Positive
  • Neutral
  • Negative
  • Mixed
7 AugWeek of 6 Nov

Where the conversation happens

Mentions by source in Australia and New Zealand; the figure beside each count is net sentiment.

  • News
    20-15
  • Reddit
    13-23

What the posts were about

Sence tags each finance post with what it covers. These are the topics of the posts Tyro was named under; brand page posts are not tagged, so they sit under "Not tagged".

  • Payments and Fintech
    16-6
  • Credit and BNPL
    11-27
  • Banking
    4-25
  • Money Advice
    4-50
  • Not tagged
    10

Who they leave for, and who they leave

Comments that reject one brand and name another they use, prefer or are weighing up.

Losing customers to

Rejects Tyro, names this brand instead.

No comments in this view.

Winning customers from

Rejects this brand, names Tyro instead.

No comments in this view.

What people actually say

A spread of comments at each stage, as written. Comments that tag or name another commenter are left out.

  • “Your options for reporting are: 1. Payment provider (Square, Tyro, CBA, ANZ etc). Whatever is on the card terminal. 2. Card Network (Visa, MasterCard, EFTPOS) 3. Fair Trading Office in your State 4. ACCC”
    neutral

    Also mentionsSquare, neutral sentimentCommonwealth Bank, neutral sentimentANZ, neutral sentimentVisa, neutral sentimentMastercard, neutral sentimenteftpos, neutral sentimentAustralian Competition and Consumer Commission, neutral sentiment

    Reddit, Australia, 1 Oct 2026

  • “I figure me&u are going to keep doing it. I wonder if Tyro will keep doing it as well. This is why I only pay my barber in cash.”
    negative

    Also mentionsme&u, negative sentiment

    Reddit, Australia, 2 Oct 2026

The posts that got Tyro talked about

  1. Rise of AMEX?

    r/AusFinance on Reddit, 1 Sep 2026 · Credit and BNPL

    5mentions
  2. Australians use debit and credit cards to pay for almost three out of four payments. Here’s what will soon change for shoppers and businesses. 👉 Read the article: https://theconve

    The Conversation Australia + NZ on Facebook, 25 Sep 2026 · Payments and Fintech

    2mentions
  3. Card surcharges are banned. Now Aussies are fuming over another charge

    r/australia on Reddit, 3 Oct 2026 · Payments and Fintech

    2mentions
  4. I've spent the first day of the card surcharge ban playing surcharge detective, and it's the most fun I've had in years.

    r/australia on Reddit, 2 Oct 2026 · Payments and Fintech

    2mentions

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PayPalNZ + AU14610%-1645%0%+2
TyroAU332%-1833%0%0
OFXNZ181%+1783%0%+11
Western UnionNZ14<1%-2143%0%+14
AirwallexAU8<1%+6363%0%+25
EmergeNZ5<1%+6040%0%0
RemitlyNZ5<1%+2080%0%+20
XeNZ5<1%+8040%0%+20
BeemAU3<1%+3367%0%0
DoshNZ2<1%+10050%0%0
BeforepayAU1<1%00%0%0