OFX againstNeobanks and paymentsinAU + NZ

OFX

18 mentions in Australia and New Zealand, 6th of 14 in Neobanks and payments for share of voice. Net sentiment sits 3 points below the peer median.

Markets
NZ
Website
ofx.com
Compare OFX with other Neobanks and payments

OFX among Neobanks and payments

-500+50+100
More negativeNet sentimentMore positive

Across: net sentiment. Size: share of voice. Ring: its sentiment mix. 1 brand with a single mention left off.

  • Positive
  • Neutral
  • Negative
  • Mixed
Share of voice
1%
6th of 14, 18 mentions
Net sentiment
+17
Peer median +20
Net advocacy
+11
Peer median +4
Rejection
0%
0 of 18 staged mentions
  • 6th of 14 for share of voice
  • Unranked for net sentiment (ranks from 20 mentions)
  • Unranked for net advocacy (ranks from 20 mentions)
  • Unranked for past awareness (ranks from 20 mentions)
  • Unranked for rejection (ranks from 20 mentions)

OFX against its peers

The share of OFX's mentions at each stage, against the median of the other brands in Neobanks and payments mentioned in this view (13 of them).

Every staged mention of OFX, 100%Rejection, the exit

  1. Awareness

    17%

    -33 pts on peers (50%)

    Names the brand in passing or in the news.

  2. Consideration

    6%

    -2 pts on peers (7%)

    Weighing it up, asking about it, comparing.

  3. Usage

    67%

    +35 pts on peers (32%)

    Says they bank, invest or are insured with it.

  4. Preference

    0%

    Level with peers (0%)

    Chooses it over the alternatives.

  5. Advocacy

    11%

    +8 pts on peers (3%)

    Recommends it to others.

  6. Rejection

    0%

    Level with peers (0%)

    Left it, refuses it or warns others off.

Mentions by week

  • Positive
  • Neutral
  • Negative
  • Mixed
7 AugWeek of 6 Nov

Where the conversation happens

Mentions by source in Australia and New Zealand; the figure beside each count is net sentiment.

  • Reddit
    16+13
  • News
    2+50

What the posts were about

Sence tags each finance post with what it covers. These are the topics of the posts OFX was named under; brand page posts are not tagged, so they sit under "Not tagged".

  • Payments and Fintech
    15+13
  • Money Advice
    8+38
  • Scams and Fraud
    3-100
  • Not tagged
    2+50
  • Banking
    10

Who they leave for, and who they leave

Comments that reject one brand and name another they use, prefer or are weighing up.

Losing customers to

Rejects OFX, names this brand instead.

No comments in this view.

Winning customers from

Rejects this brand, names OFX instead.

No comments in this view.

What people actually say

A spread of comments at each stage, as written. Comments that tag or name another commenter are left out.

  • “You have to be a troll. I don't agree with you when you say that OFX can't encrypt PII data because it needs to be accessed by support. That's what makes me think you don't know what you are talking about.”
    negative

    Reddit, Australia, 15 Oct 2026

The posts that got OFX talked about

  1. Moving $400k+ USD from US (Schwab) to AU for house deposit – OFX vs Wire vs Wise?

    r/AusHENRY on Reddit, 25 Sep 2026 · Money Advice, Payments and Fintech

    8mentions
  2. OFX data breach is a shocker

    r/AusFinance on Reddit, 15 Oct 2026 · Payments and Fintech, Scams and Fraud

    3mentions
  3. Moving $400k+ USD from US (Schwab) to AU for house deposit – OFX vs Wire vs Wise?

    r/fiaustralia on Reddit, 25 Sep 2026 · Payments and Fintech

    3mentions
  4. Small businesses say they have been blindsided by the Australian Taxation Office announcement to stop accepting credit cards, revealing they were told about the change only hours b

    The Australian on Facebook, 1 Oct 2026 · Payments and Fintech

    1mentions

Every brand in Neobanks and payments

Every brand in this view, sortable
Weekly
UpAU59339%+1267%2%+5
WiseNZ + AU42428%+3875%2%+13
RevolutNZ + AU26117%+1958%3%+4
PayPalNZ + AU14610%-1645%0%+2
TyroAU332%-1833%0%0
OFXNZ181%+1783%0%+11
Western UnionNZ14<1%-2143%0%+14
AirwallexAU8<1%+6363%0%+25
EmergeNZ5<1%+6040%0%0
RemitlyNZ5<1%+2080%0%+20
XeNZ5<1%+8040%0%+20
BeemAU3<1%+3367%0%0
DoshNZ2<1%+10050%0%0
BeforepayAU1<1%00%0%0